Prepac believes in providing their customers with exceptional after sales-services and technical support. We have an after-sales service department that caters to all our customer needs. Our dedicated engineers work around the clock to provide our customers with service and the support they deserve. All our packaging machine spare parts are manufactured at our works which is equipped with the latest machinery. All parts go through a strict adherence policy where each metal is tested before being produced. Our strict quality control procedures ensure that all parts are in accordance to the drawings and specifications of the part being manufactured. We carry an inventory for all Prepac produced machines including the IS-1, IS-2, P-1, Mini-Pup, P1-Pup, IS-6, IS-7, AS-2, etc. For further information and additional inquiries, please contact us at spare.parts@prepac.org
